Shipping policy

Shipping Policy for Khavach

Effective Date: [Insert Date]

At Khavach, we aim to deliver your favorite hair oils, skin oils, essential oils, almond oil, and related products safely and on time. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation

  • Orders placed on weekends or public holidays will be processed on the next business day

  • You will receive an order confirmation and shipping details via email/SMS

2. Shipping Locations

  • We currently ship across India

  • For international shipping inquiries, please contact us before placing an order

3. Delivery Time

  • Standard delivery time is 3–7 business days, depending on your location

  • Remote or rural areas may require additional delivery time

  • Delivery timelines are estimates and may vary due to unforeseen circumstances

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout

  • We may offer free shipping on selected orders or promotional offers

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number

  • You can track your order through the courier partner’s website

6. Delays & Issues

While we strive for timely delivery, delays may occur due to:

  • Weather conditions

  • Logistics or courier issues

  • High order volumes or festive seasons

Khavach is not liable for delays caused by third-party courier services, but we will assist you in tracking your order.

7. Incorrect Address

  • Customers must provide accurate shipping details

  • Khavach is not responsible for orders delivered to incorrect addresses provided by the customer

  • Additional charges may apply for re-shipping

8. Damaged or Lost Packages

  • If your package arrives damaged or leaked, please contact us within 48 hours with photos/videos

  • In case of lost shipments, we will coordinate with the courier partner to resolve the issue

9. Partial Deliveries

  • In rare cases, orders may be shipped in multiple packages

  • You will be notified if your order is split into multiple shipments

10. Contact Us

For any shipping-related queries, please contact:

Khavach
Email: support@khavach.com
Phone: +91- 8796193255

11. Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated effective date.

By placing an order with Khavach, you agree to this Shipping Policy.